

I suspect this may also be the case with other similar Walkmans (Walkmen?), e.g., the Sony NW-A30, A35, or A40. I couldn't find the answer directly anywhere else, so wanted to put it out there for others since I was just about to return my new player, which I otherwise like. The NW-A45 does not recognize playlists that are not in the Music folder on either the device or the SD Card. On the "Options" tab for the device, under the "Playlists" section, ensure that the destination directory is set to /Music/. If you are experiencing an error where your playlists aren't showing up on your device after synching, it may be a result of MediaMonkey's settings for synching the device.
Make sure the USB Type-C cable is connected directly to the computer's USB port. A transfer may not be possible when using a USB hub.Make sure that the cable is securely connected to the computer.Swipe the Home screen upwards and then tap the menu items in the following order, ( Settings) → Connected devices → USB.If the Use USB for menu does not appear, check the following:

When the Use USB for menu appears on the Walkman screen, select File Transfer → OK.Transfer the content to the Walkman using Music Center for PC software.Under Transfer mode, select Auto-assign transfer: The file will always be converted to AAC format and then transferred, then select OK.Select ( Menu) → Tools → Settings → Device Transfer.Start the Music Center for PC software.If your computer does not have a USB Type-A port and you need to connect the devices with a third-party cable, try the following steps: Note: If the Walkman and the computer are connected with a third-party USB Type-C to USB Type-C cable, transferring may fail. Connect the computer and the Walkman using the included USB Type-C cable.Check the Applicable Products and Categories section of this article before starting these steps. IMPORTANT: This article applies only to specific products and/or operating systems.
